Privacy policy

1. Information We Collect

We collect personal, medical, and usage information when you interact with Dentalis, including when you book an appointment, visit our clinic, or use our website. This may include your name, contact details, medical history, treatment records, and website usage data. We also use cookies and similar technologies to improve functionality and user experience.

2. How We Use Your Information

We use your information to provide safe and effective dental care, manage appointments, communicate with you, and maintain accurate clinical records. We also use data to improve our services, monitor website performance, ensure security, and comply with legal and regulatory obligations.

3. Data Sharing & Disclosure

Your information may be shared with authorised Dentalis staff involved in your care. We may also share data with trusted third-party service providers who support our operations, such as IT systems or appointment platforms, under strict confidentiality agreements. We will only disclose information when required by law or regulatory authorities. We do not sell or rent your personal data.

4. Data Security

We take appropriate technical and organisational measures to protect your personal and medical information, including secure systems, encryption, and restricted access controls. While we take data protection seriously, no method of storage or transmission is completely secure.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal and clinical record-keeping requirements. You may also opt out of non-essential communications at any time by contacting Dentalis.

6. Data Retention

We retain personal and medical records only for as long as necessary to provide ongoing care and to comply with legal, regulatory, and professional obligations.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with a revised effective date.